Primary Responsibilities
• Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
• Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
• Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
• Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Operational Management
• Ensure to take the responsibility for master keys of the assigned rooms.
• Report any loss or damage to the Floor Supervisor.
• Ensure to perform the following duties in the Public Area:
o To dust furniture, fixtures and fittings
o Vacuum the carpet.
o Scrub, wash and clean the floor
o Clean and arrange the equipment furniture as prescribed
o Dust and clean light fittings
Knowledge and Experience
• Diploma in Tourism / Hospitality Management
• Fresher or Minimum 6 months to 1 year of relevant experience
• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
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