Guest Service Associate - Housekeeping
AccorHyderabadUpdate time: September 3,2022
Job Description

Primary Responsibilities 

•    Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
•    Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
•    Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
•    Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.


Operational Management

•    Ensure to take the responsibility for master keys of the assigned rooms.
•    Report any loss or damage to the Floor Supervisor.
•    Ensure to perform the following duties in the Public Area:
o    To dust furniture, fixtures and fittings
o    Vacuum the carpet.
o    Scrub, wash and clean the floor
o    Clean and arrange the equipment furniture as prescribed
o    Dust and clean light fittings

Knowledge and Experience
•    Diploma in Tourism / Hospitality Management 
•    Fresher or Minimum 6 months to 1 year of relevant experience
•    Excellent reading, writing and oral proficiency in English language
•    Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies
•    Service oriented with an eye for details
•    Ability to work effectively and contribute in a team 
•    Self-motivated and energetic
•    Must be well-presented and professionally groomed at all times
 

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