• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Helps the Front Office Manager organise and manage the team, perform administrative tasks and coordinate with the other departments
• To assist Management in increasing the Hotel’s profitability.
• To assist guests and ensure their stays at Pullman Pattaya G are comfortable and an experience to remember.
• Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
• Responsible for the daily organization of the section.
• Contribute to overall operational efficiency by performing relevant duties as assigned.
• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
• Establish good public relationship with all guests. Provide guests with the most accurate and up to date information at all times.

• Vocational diploma or degree in hospitality or F&B studies, at a hospitality studies management school or anyone with a significant experience in another customer service or reception position
• Previous experience as a receptionist, Team Leader or Assistant Front Office Manager
• Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies
• Languages: fluent in the national language, Business English and a third language would be a plus

• Employee benefits card offering discounted rates for both rooms and F&B in Accor Hotels worldwide.

• Develop your talent through learning programs by Academy Accor.

• Opportunity to grow your career within the property and across the world!

• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.