We’re looking for people with the skills and vision to build a better tomorrow. Join our Digital Industries as a Hire to Retire Process Expert based out of our Poole office to help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. This is a hybrid position with you have the opportunity to work from home 2/3 days per week. This role will sit within GBS Hire 2 Retire services. The role involves working closely with various Stakeholders, Service Providers, and wider HR teams. The role requires a flexible approach to a variety of activities such as employee lifecycle processing, contributing to project activity, continuous improvement, and providing our customers with excellent service and a great experience. You need exceptional communication skills, the ability to work independently, and be proactive with a positive and calm approach to managing priorities in a busy environment. It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment that invests in our employee’s development, whether that’s Chartership, training or mentoring. Feel free to click on this link to see what it’s like to work here; https://www.youtube.com/watch?v=-vmmNjaEr04 Areas of Responsibility: • Upskill on various topics covering employee lifecycle to include Onboarding, Offboarding, technical support and end to end query handling • Provide proactive support to assist the smooth running of the service line ensuring customer service excellence is at the forefront of all that you do • Be responsible for your own workload as well as that of the team by taking ownership of case work and tasks • Maintain process documentation and review regularly • Seek ways to improve both yourself and process activity and champion various topics whether BAU or project related • Support colleagues and promote a one team mentality • Analyse and resolve technical system queries and/or error reports What skills and experience you will bring to the role: • Skilled in MS Office including Word, Excel, Outlook • Knowledge of HR systems would be an advantage: SAP, C-ontact • An understanding of the employee lifecycle would be an advantage • Experience working under pressure in a fast-paced environment would ensure you are prepared for working in a busy team • A flexible approach in all aspects of the role • The ability to take ownership and see things through to resolve We’ve got quite a lot to offer. How about you? Our compensation package includes a competitive salary, 26 days holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture. Organization: Global Business Services Company: Siemens plc Experience Level: not defined Full / Part time: Full-time