Bring your career aspirations to life with AIA!
Responsible for providing after-sales support to policy-related administrative processes such as new business, renewals, and change request from individual or group policy holder as per stipulated benchmark and requirements.Job Description:
Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.
Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.
Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.
Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.
Ensure team operating efficiency.
Correspond and reply via email to business partners or intermediaries on clarification and enquiries on the cases received (if any*).
Job Requirement:
Education: Bachelor Degree in Business Management field or equivalent
Language: English
Experience: Fresh Graduate are encouraged to apply
Self-motivated and customer orientated
Time management skills
Computer literate in MS Office
Able to commit for long working hour including weekend and public holiday
Fresh graduated are welcome to apply
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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