Job Description:

• Provide email support to application platform developers
• Perform application reviews and research to provide excellent policy support
• Collaborate with cross-functional resources to bring issues to resolution quickly and efficiently
• Assist with creation and maintenance of online documentation for the application platform
• Identify needs and collaborate on projects to improve support tools and processes
• Attain daily productivity goals while maintaining quality standards 
• Participate in day-to-day operations and other cross-functional teams