ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 80 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize client’s ROI.

What you will get out of this position

• You will have a direct impact on the growth of the company
• You will ensure the stability of the company in terms of values by only bringing in people with perfect value alignment with the company
• Be part of the exceptional journey of the company who will become leader in APAC
• Interact directly with different line managers and gain a strong confidence
• Improve the way you can influence people
• Get knowledge and technical skills about how to build digital experiences
• Direct mentorship from HR/AD Director

Responsibilities

• Assist the HR/AD Director in managing people operation in China entity and love to develop internally for upper career level with full HR functional experience

• C&B:

  • Fully understand the salary & benefit formula of China's market

  • Mainly responsible for monthly payroll attendance, calculation following the latest law and policy

  • Collect and check the document proof for allowance reimbursement

  • Collect and check the claim amount of sales commission

  • Cross check with accounting vendor of the tax on income

  • Manage and proceed the monthly provident fund, housing fund, compulsory insurance by law

  • Act as the contact point with insurance/government agency related to compulsory payment

  • Be familiar with the market trends and salary grids to be able to advise the management following the latest policy and align the package

  • Be able to do research on salary and benefits for areas where company's present for future development

  • Step by step get involved in the proposal, discussion of salary & benefits' evolution and policy

• Performance Appraisal:

  • Manage the performance appraisal calendar

  • Collect the evaluation from stakeholders

  • Give the evaluation from HR noted on individual and performance

  • Finalize the result with management, recommend pay action

  • Arrange & lead the meeting along with delivering the result in a proper manner

  • Be responsible for any further discussion, negotiation and requests from the employee related to the changes and feedback in time or seek the upper management decision to ensure the smooth review

  • Monitor the execution plan after the review

• Legal:

  • Fully aware of the local law and policy related to people management

  • Fully align and know how to contact the agency/government office for related matter

  • Be able to build and manage the employee handbook following the latest standard

  • Be able to act as a reliable partner for management and colleagues when it comes to the labor legal matter

• Training & Development:

  • Actively engage in the training & development program setup

  • Be responsible for the onboarding orientation

  • Be responsible for the training & development calendar, content and tracking

  • Be the in-house trainer on case by case basis

  • Get involved in the training & development quality checking by survey and analysis

  • Propose the improvement for training activities

• Retention:

  • Act as a reliable partner for employee experience and sharing

  • Conduct the exit interview and offboarding process

  • Be able to track and analyze the turnover rate and generate action plans to improve the retention

  • Be able to work with departments's managers to improve employee loyalty and retention

  • Be able to work on and propose the loyalty programs

  • Manage and track the happiness data via monthly survey, quarterly and yearly survey

• Innovation:

  • Work with the whole HR/AD team as assigned to research, implement and run the finance/accounting tools and systems

  • Actively coordinate with other entities in-charge to ensure the smooth operation and the available data for reporting

  • Utilize best practice and ultimate knowledge to understand the market trends, business model and generate idea, initiation, proposal in order to improve the HR/Labor/People performance and quality, process and procedure

  • Share and update to the HR/AD Director on a monthly basis for the law/policy changes that affect the business and company to have the active solution ahead of time

  • Actively get involved in the functional work to build the best culture for employees to work in, the best employer searched in tech APAC and maximize all employee potential

• Coordination:

  • Generate all kinds of information, data and report under working scope as business needs and in the proper methodology based on requests

  • Act as the expert that manager/employee can come for the understanding of law, policy ...

  • Coordinate and back up Office Admin team in case of lacking resources or absence

  • Coordinate and back up Talent Acquisition team in case of lacking resources or absence

  • Coordinate with other departments for the performance understanding and analyzing

  • Coordinate with the management in PEAK and other bonus skims or related

  • Act as a reputed resource to train/mentor other interns, junior or new colleagues

  • Act as an ITC ambassador at the events, conferences, job fair, career fair as assigned

• HR Information Management:

  • Manage all employee information, store in team drive and system

  • Be responsible for drafting, managing the labor contracts and other employment documents including employment letter, decision, announcement, offboarding confirmation and so on

• Report:

  • Main responsible for report of HR China general function

  • Report on monthly, yearly and at any requests of the HR/AD Director

  • Advise HR/AD Director and the management for the reasonable solution/decision after reporting

• Meeting:

  • Join daily standup and lead the weekly HR meeting by turn

  • Be responsible for the meeting minutes content and accuracy

  • Join other meeting as required

And other million amazing missions awaiting for you based on the business needs

Requirements

Must Have

• Education and experience

  • A degree related to HR or Business

  • From 01-03 years of experience in HR General function

  • Native Chinese with excellent English communication skills

• Soft skills Competency

  • Excellent communication and interpersonal skills to build strong working rapport with diversified departments

  • Proficiency in using social media and digital techniques for HR work

  • Be able to work in a tight deadline

  • Solve complex problems; take a new perspective using existing solutions where precedent may not exist

  • Be able to work independently under minimal guidance

• Leadership mindset, influence on people

  • Steadily work towards the result but not limited towards working hour

  • Keep the right mindset of being accountable for the work and ready to take extra and upper challenges

  • Show the shoulder to the business needs in all situations by taking extra missions needed

  • Always be accountable for the junior members or supporter under scope

  • Always be a backup for other colleagues and resources in case

  • Always show the positive spirit and attitude toward all levels of people in the organization

  • Build your own physical and mental health to bring the best images in all professional situations

• Impact

  • Utilize best practices and knowledge of internal or external business issues to improve products, services or processes

  • May formally train junior staff

Nice to Have

• Familiar with agency environment
• Familiar with the multi-cultural environment
• Any additional language is an advantage

• A unicorn lover and ideally, someone who is not allergic to cats or dogs.

The Package

• Flexible paid days off and many more

• Employment and insurance benefits above the market

• Professional career path and frequently objectives, review

• Multicultural team (14+ nationalities), non-stop parties, sharing, learning

• Lovely office with modern facilities

• Working equipment provided

• Fun and dynamic team with great ambition, always fight for the same goal

• Say NO to the dress code. We don’t judge your performance by the looks

• Pantry area with snacks drinks available all the time

• Other exciting team building activities

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