SDL

SDL is the global leader and innovator in language and content management solutions. For over 25 years, SDL has helped companies communicate with confidence and deliver transformative business results by enabling powerful experiences that engage customers across multiple touchpoints, all strengthened by our human expertise and machine learning technology. 

Today SDL is enabling companies to create, translate and deliver relevant and personalized content to support meaningful customer journeys and form important emotional connections by making understanding possible. The world’s biggest brands trust SDL’s expertise in digital content management and language translation, with 90 out of the top 100 global brands working with us, to underpin their content creation, translation and delivery. 

Website:               www.sdl.com

HR at SDL

There is a constant flow of new challenges facing businesses today.  More than ever, companies know that successfully navigating these challenges demands a high performing workforce – highly skilled, engaged, and​motivated employees contributing their best to the organization. HR aims to attract the best talent and inspire, engage and enable everyone at SDL to be their best.

The Role

We are looking for a hands-on HR Generalist with UK specific experience, to own operational HR for the UK, working with managers and employees as part of an EMEA HR team and with the Senior Director, Human Resources.   The role in located in SDL’s head office in Maidenhead, and works closely with an HR Advisor to seamlessly execute operational HR in multiple offices in the UK, and ensure compliance with employment law and best practices.  This role will be expected to help mentor and develop the capabilities of the HR Advisor, but is an individual contributor role without direct reports.

Key Responsibilities: 

§  Own UK HR operations across multiple sites in the UK & Ireland, innovating and driving improvements in all areas of UK HR operations and administration.

§  Consult and advise on UK employee relations issues, actively leading on discipline, grievances, performance, absence management and redundancies as required.

§  Continually assess current UK HR policies and procedures for relevance, and business / legal alignment, redrafting and communicating as appropriate, and helping develop new polices in areas relating to diversity, inclusion and mental health.

§  Involvement is developing processes related to immigration, right to work and employment status including IR35.

§  Working closely with managers and colleagues to provide support and guidance on HR issues, global HR processes and changes to employment legislation, including developing and delivering presentations in the form of information sessions, creating template letters, emails and other communications.

§  Assisting with culture transformation including active promotion of “Life at SDL” by having a visible presence in the office and regularly speaking to employees and managers. 

§  Supporting CSR activity and site leader events – helping develop ideas on employee engagement.

§  Build a strong relationship with the internal client groups particularly Marketing Solutions and Translation Productivity departments, working in conjuction with regional HR across the world and HR centres of excellence.

§  Offer 'open door' and provide advice to employees on work related issues with empathy and professionalism.

§  Help support the UK apprenticeship program, working with outsourced provider.

§  Maintain HRIS and other systems to maintain data integrity and gather appropriate, timely and accurate HR metrics data to enable data driven business decisions.

§  Drive improvements to data privacy and retention in our HR processes related to GDPR.

§  Work closely with our centres of excellence in Talent Acquisition, Global Total Rewards and Talent development to help locally communicate our global HR projects such as career framework, annual salary review process and salary bands.

§  Support other ad-hoc projects in the UK and Globally including those related to TUPE, payroll and HRIS.

Requirements:

§  CIPD qualified or working towards it.

§  Demonstrable experience of HR generalist work in the UK gained with a small to medium business with a focus on the UK operations.

§  Experience of UK TUPE processes would be highly desirable.

§  Clear communicator in written and spoken English, confident at presenting and experienced at having difficult conversations on sensitive subjects

§  Someone who keeps up to date with changes in UK Employment law and best practices,

§  Experienced at writing policies with an interest in diversity, inclusion and mental health

§  Hands on experience of owning employee relations cases including redundancy consultation processes, protected conversations, capability and performance and disciplinary cases.

§  Strong customer service skills – all employees and managers are our customers

§  Friendly, approachable and empathetic with good listening skills and ability to be a trusted advisor to first line managers.

§  Team player able to build strong relationships across boundaries.

§  Good attention to detail and ability to check the work of others.

§  Ability to mentor and help assist the personal development of other team members

Life at SDL embodies everything that makes us who we are—how we engage with each other, how we create positive work environments for employees, how we lead others, how we work with our customers, how we make SDL the type of place we want it to be, and everything else that allows us to Be Our Best. 

The Rallying Cry

Rallying cries encourage a united attitude and to act in support of Life at SDL and the culture we are shaping. Our rallying cry is to “Be our Best” and it is fuelled by our values:  ​

§  Passionate: We love information, language, communication, and connecting humans across the world

§  Proactive: We tackle problems head on, adapt to the latest technologies and embrace new ways of doing business.

§  Authentic: We are confident in our abilities due to years of success, feel good about accomplishments and always stay true to ourselves.

§  Collaborative: We are team players, engaging each other, hands on with the work and in it together with our partners and customers.

We always aim to be our personal best in everything we do and our actions should always enable SDL to Be Its Best.  ​​