HR Service Administrator-Timekeeping
亚马逊中国 查看所有职位BeijingUpdate time: August 2,2019
Job Description
北京市 丰台区

At Amazon we believe that every day is still day one

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds.

This is your chance to make history.

About Amazon Centralized Timekeeping:
The vision of the Centralized Timekeeping team is to utilize top talent to streamline time and attendance data entry, reduce payroll defects and provide consistently high service levels. CTK will support and manage time and attendance matters for thousands of Amazon Associates. Requests for edits are submitted via System/trouble ticketing from operators and HR across the network. The Centralized team manages the system and ticket queue by executing on the requests on a FIFO basis but will prioritize any payroll impacting ticket if there is a risk of a payroll defect. The efforts of this team support the business by ensuring associates’ time and attendance matters are handled with speed, precision and with customer obsession always in mind.

Position Description:

Join Amazon’s HR Services team in BJ and help make a difference for all Amazonians! We are recruiting for a Time and Attendance Operational Admin. This position specializes in the time and attendance management. The Timekeeper role is a centralized function that will manage time and attendance matters for buildings across the network. This role requires fast, accurate, and reliable data entry. You will work on MyTime system and a trouble ticket queue of time and attendance issues submitted by buildings or auto-generated from the Time and Attendance System. Your primary focus will be resolution of incoming time and attendance inquires with opportunities for other engagement upon completion of centralized responsibilities. You may participate in continuous improvement process projects. A keen understanding of Amazon’s attendance policies, employee groups, and applicable state and federal laws will be necessary. Timekeepers will focus primarily on system and ticketing, data auditing. Perform other projects and duties as required. You will report directly to the team leader.

BASIC QUALIFICATIONS

  • HR, customer service, data entry or time keeping experience.
  • Superior attention to detail.
  • Understand processes and program regulations and the way they have been translated into existing technical environment.
  • Carry out audits and checks on data and corrections in timekeeping system to ensure accurate and timely payment of the employee population.
  • Knows how to escalate.
  • Comfortable and able to provide feedback regarding the role and work volume.
  • Aptitude for working independently with excellent problem solving skills.
  • Participation in the continuous improvement of HR processes.
  • Strong Ownership, Bias for Action, Deliver Results, Insist on the Highest Standards.
  • Ability to work in international teams where team members are in different locations and belong to different cultures.
  • Ability to work overtime as required.
  • MS Office experience required - Proven experience working with Windows, Word, Excel, and PowerPoint.
  • Fluent in English.

PREFERRED QUALIFICATIONS

  • Experience with PeopleSoft/ WorkDay/ WorkEvents/ MyTime(Kronos).
  • Experience working with KPI and SLA.

职能类别: 人事专员 人事助理

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上班地址:丰台科技园汉威大厦

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