Job Outputs:

Acting as second level contact for HR customers providing advisory and responses to HR related inquiries via ticketing system

Responsible to resolve HR related requests with level of complexity within area of expertise PA / PY / Benefits / Time

Provide supervisory support to the HR Services administrators on relevant HR processes (incl. definition, documentation, validation & training)

Forward employee inquiries with regards to topics outside own area of expertise to respective colleagues when in-depth functional knowledge is required

Act as Trainer for relevant processes within own key area of expertise

Provide continuous support on audits and forecasting

Supporting on relevant activities in regards to  IT new requirements as well as  processes (documentation, testing).

 

HR Services Advisor with area of expertise either in PA / PY / Benefits / Time (depending on individual country requirements) focusing on higher value HR administration tasks in the respective area of responsibility. Reports to Head of HR Services.

Minimum requirements:

Minimum a bachelor’s degree in human resources or business administration

Practical experience in the field of HR with focus on PA / PY / Benefits / Time e.g. through relevant internships

Minimum 3 year of experience in HR (Desirable 1 year SAP-HR background)

Strong customer service focus and strong interpersonal skills

Solid listening and problem-solving skills

High verbal / written skills and attention to detail

Willingness to take initiative in a proactive manner to improve own and teamwork practices

Ability to communicate professionally in national language as well as in English

Self-learning and train the trainer skills as desirable

High reliability on compliance as well as Risk assessments

Solid Knowledge on any required Software to perform HR services task (Ex: MS office, etc.)