Head Host

Will report directly to the Outlet's General Manager. The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills.  This individual will be responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety).

Hotel Overview:  

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a1,200 square meter ballroom.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 2

Summary of Responsibilities:

Reporting to the Outlet's General Manager, responsibilities and essential job functions include but are not limited to the following:             

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference
• Inform Guests of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Answer incoming calls to the restaurant and provide appreciate service
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Observant to Guests needs throughout dining experience to ensure they receive high quality service

Qualifications:

• Indonesian Citizen only
• Certificate or Diploma in hospitality or related field
• Minimum of 1-2 years of relevant experience in the hotel industry
• Strong working knowledge of Microsoft Outlook, Microsoft Office and Microsoft Power Point
• Ability to prioritize and organize work assignments as instructed by supervisor
• Ability to maintain a cohesive teamwork
• Ability to pay attention to details

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS