Establishes the overall Digital Experience Studio strategy and startup operations with key stakeholders in the business ensuring alignment with business needs;

Responsible for the management, delivery and performance of the Digital Experience Studio ;

Executes the strategy and ensures that the Dalian Digital Experience Studio strategy remains in alignment with China and with the wider Digital Experience Leadership team;

Responsible for delivering operational performance results and the ramp up of the Digital Experience Studio organisation as part of the Business Transformation strategic objective

Financial Performance Management:

Accountable for the allocation and management of the Digital Experience Studio budget as well as achieving other financial targets

Accountable for measurement of Digital Experience Studio performance (e.g. KPIs, feedback surveys)

Operational:

Provides daytoday leadership and oversight for the leadership, management, delivery and performance of Digital Experience Studio

Accountable for the stabilisation and growth of Digital Experience Studio capabilities, including the on-going transition of additional services and the development of internal capabilities

Maximises the integration and performance of each capability delivered by the Digital Experience Studio to ensure continuous improvement of delivery outputs

Defines and manages the overall Digital Experience Studio work standards (operational procedures and policies) and efficient methods of working

Ensures the smooth knowledge transfer of key processes and procedures (i.e. implementing global design standards and methodologies)

Relationship:

Manages key stakeholder/customer relations with business/functional leadership

Talent & culture:

Works with the HR Business Partner to implement appropriate talent acquisition programs and procedures within the Digital team

Accountable for establishing a high performing team, with an effective working environment (e.g. continuous improvement, customer service, cost efficiency) as part of the overall organisation culture

Fosters key relationships with local recruiting agencies to ensure strong talent pipeline and continuity of talent into the organization to fill capability gaps

Ensuring the mobilisation of talent between the India Digital Experience Studio and other global locations and vice versa where colocation dictates, or team development is required

Supervisory Responsibilities

Line management responsibilities for the Digital Experience Studio teams, which includes:

Content Lead

Analytics Lead

UXD Lead

Key Internal Interfaces

Chief Digital Officer - direct reporting line

Head of user experience design studio India - Support and alignment between teams

Digital Channel Leads - enabling business partners to understand customer requirements and confirm business responsibilities to enable effective sharing of operations; performance management and deliver against their requirements

Heads of Enabling Functions (e.g. Digital Practice & Excellence to ensure the right methodologies and tools are in place and support digital ways of working and necessary culture change across the global organisation)

Finance Function to agree to budgets and financial management

External service providers (e.g., recruiting agencies) including support for Digital Experience Studio ramp-up and transition into new capability areas

External vendors (e.g. out-sourced services providers), managed as part of the wider Fidelity organisation if necessary

Experience & Attributes:

12+ years'experience working in UX Design, Innovation and Customer Experience Design, with proven experience building and leading multi-disciplinary digital delivery teams.

Ideally BtoB and BtoC digital experience

Recognized digital leader within the local industry and preferably globally

Bachelors level degree or equivalent

A willingness to travel and work overseas for extended periods if necessary

Strong influencing, negotiation and communication skills in English, both written and verbal to an executive level.

Confident public speaker and presenter.

Strong stakeholder management skills

上班地址：软件园12号楼

关于富达国际

富达国际提供世界级投资方案及退休规划服务。作为一家私人持有及独立的公司，我们致力为客户提供专业及创新的投资服务和技术，来帮助他们达成财务目标。

富达国际在2004年和2008年分别设立了上海和北京代表处，并于2007年在大连成立技术中心，为亚太地区及英国的业务提供系统和运营支持。2015年，富达国际在上海成立了一家外商独资企业以进一步拓展中国业务。2017年1月，该外商独资企业获得由中国证券投资基金业协会颁授的私募证券投资基金管理业务资格，成为外资资产管理业内首家获得该项资格的公司。

我们为亚太区、欧洲、中东及南美的客户投资2,790亿美元的资产。我们的客户包括退休基金、中央银行、主权基金、大型企业、金融机构、保险公司、财富管理经理以及个人投资者。除了基金管理以外，我们在不同国家为雇员福利计划、顾问公司以及个人投资者提供投资相关的行政管理及咨询服务，所管理的资产约830亿美元。(数据截至2016年12月31日)

关于FIL(大连)科技有限公司

FIL(大连)科技有限公司成立于2007年，是富达国际在中国设立的第一家独资公司。 公司的重点业务为技术开发和基础设施支持，通过卓越的系统开发为富达国际在亚太及欧洲地区的企业提供系统支持，同时也为亚太及欧洲地区的投资者提供运营服务。现有员工超过400人。

为富达国际亚太及欧洲地区业务提供业务解决方案

• 开发和支持亚洲的公开网站和交易平台，网络和移动工具，各种报表和内部报告，以及内部处理工具的系统开发和支持

为富达国际亚太及欧洲地区业务提供基础设施支持

• 提供网络、语音和其他基础设施支持，包括技术支援、IT安全、风险管理、发布管理、数据及存储、云服务、服务器和平台支持

为富达国际亚太及欧洲地区业务提供运营服务

• 支持多个国家和地区(日本、中国香港、韩国、新加坡和中国台湾)
• 包括开设账户、客户数据维护、设定价格、交易处理和结算
• 针对日本业务的现金操控、交易操作、公司行动处理、法定基金文件和基金会计支持

详细信息，敬请访问公司中文网站 www.fidelity.com.cn 及公司招聘网站www.fidelityrecruitment.com.

About Fidelity International

Fidelity International offers world class investment solutions and retirement expertise. We are a privately owned, independent company, with the commitment and resources to provide the investment expertise, technology and service innovation needed to help our clients achieve their financial goals.

Fidelity International established its Shanghai and Beijing Representative offices in 2004 and 2008 respectively, and established Dalian technology centre in 2017 to provide systems and operations support to Asia Pacific and the United Kingdom. Fidelity International established a wholly foreign-owned enterprise (WFOE) in September 2015. In January 2017, the Shanghai WFOE became the first global asset manager to register with the Asset Management Association of China (AMAC) as a private fund management company.

We invest USD $279 billion globally on behalf of clients in Asia-Pacific, Europe, the Middle East, and South America. Our clients range from pension funds, central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. In addition to asset management, we offer investment administration and guidance for employer benefit schemes, advisers and individuals in several countries. We are responsible for USD $83 billion in assets under administration. (Data as of 31 December 2016)

About FIL Technology (Dalian) Limited

FIL Technology (Dalian) Limited was established in 2007 and it’s FIL's first wholly owned enterprise in China. The critical business of Dalian office is focusing on technology development and infrastructure support, the office served as a systems development centre to bolster our growing business for institutional clients and investors in Asia-Pacific and Europe.

Provide business solution to Fidelity International Asia-Pacific and European business

• Development and support of content & transactional websites, web & mobile tools, internal processing tools, client reporting & management reporting

Provide infrastructure support to Fidelity International Asia-Pacific and European business

• Collaboration Services, Service Desk, Service Management, Systems Delivery & Integration, IT Asset Management, Release Management, Data Services, Digital, Web, Middleware, Platform & Storage Services, Enterprise Network Services including Voice Services, Data Centre Services, Cloud Services

Provide operation support to Fidelity International Asia-Pacific and European business

• Support multiple countries and regions (including Japan, HongKong, Korea, Singapore and Taiwan)
• Provides fund data management, client account, deal and banking operations to Asia distribution business
• Provides fund documentation, investment trade and cash operations, and fund accounting operations to Asia asset management to Japan business

For further information please visit www.fidelity.com.cn / www.fidelityrecruitment.com.