Job Title: Customer service Sales in Malaysia market

Job Requirements:

1. Bachelor degree or above, proficient in English writing and communication, familiar with Malay national websites and forums.

2. Familiar with Microsoft Office software, facebook and other social platforms.

3. Rich affinity, good attitude, enthusiasm and professionalism, strong sense of service and responsibility.

4. Flexible and logical thinking, good communication skills;

5, foreign trade sales experience is preferred.

Job Description:

1. Solve customers' problems by telephone, email and online negotiation.

2. Familiar with the company's product knowledge, timely deal with customers' pre-sales and after-sales problems.

3. Regularly followed up customer orders and package tracking;

4. Improve customer service experience and satisfaction, win repeat customers and actively develop customers.

5. Assisted in collecting market and sales related demand information, summarized and gave feedback, and expanded popular products.

6. Completed other tasks assigned by superior leaders.
岗位名称：马来西亚市场客服销售
岗位要求：
1， 本科以上，具有熟练的英语书写与交流能力，熟悉马来国家网站和论坛。
2，熟悉操作Microsoft办公软件，facebook等社交平台。
3，富有亲和力，态度佳，有热情和敬业精神，较强的服务意识和责任心。
4，思维灵活且有逻辑性,良好的沟通能力；
5，外贸销售经验者优先。
职位描述：
1，通过 电话，邮件，在线洽谈等方式解决客户疑难问题。
2，熟悉掌握公司产品知识，及时处理客户售前及售后问题。
3，定期跟踪客户的订单和包裹追踪，
4，提升客户服务体验和满意度，赢得回头客并主动开发客户。
5，协助收集市场销售相关需求信息，汇总并反馈，拓宽热销产品。
6，完成上级领导交代的其他任务。