Help Desk / IT Support
Shrewsbury International School Hong KongTseung kwan oUpdate time: March 25,2020
Job Description

The IT Officer reports to the Senior ICT Officer and Director of Business Services, and is responsible for the effective operation of the ICT function of the school. In particular, the IT Officer will be responsible for the following;

The IT Officer will:

  • Provide day-to-day IT support to staff members, students and parents of the school, e.g. troubleshoot system and network problems, diagnose, resolve hardware or software faults, software installation;
  • Provide administrative support for the ICT team, e.g. asset tracking & reporting, etc;
  • Assist supervisor in handling ad hoc project and operations related matters, e.g. coordinate with contractors for the repair and maintenance work and follow-up on progress;
  • Opportunity to explore and support audiovisuals.

 

Professional Expectations:

The IT Officer will have :

  • Have higher Diploma or above in Information Technology or related discipline, preferably in Education Sector;
  • Be able to work independently as well as in a team;
  • Demonstrate experience in administering Microsoft server 2016;
  • Be able to speak fair English and fluent Cantonese.

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