Duties:

• To perform all duties related to roll-out of Windows 10
• To install PC hardware (e.g. PC, printer, RAM, hard disk, DVD drive, Chinese inputting device, sound card, etc.) and software, and set up multi-media equipment at various offices
• To perform function tests on the installed software and demonstrate basic functions to end-users
• To provide telephone and on-site helpdesk services to end-users, and trouble-shoot problems on PCs and computer equipment
• To assist in providing user support for general office automation systems (e.g. Lotus Notes client, Windows 7/8/10, MS Office, Internet Explorer, etc.)
• To assist in testing new hardware and software products
• To conduct IT inventory stocktake and relevant duties

Requirements:

• F.5 or above in Computer Science, Information Technology
• At least 2 years of experience working in IT industry
• Knowledge of Windows XP, 7, 10 and Windows based applications (i.e. MS office)
• Good communication and interpersonal skills and positive service attitude