Hotel & HR Administrator

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Ability to make a difference in the local community through Ce Social Responsibility activities, like Planet 21
• Meals on duty

What you will be doing:

• Personally greeting all internal/external customers, offering support and fielding enquiries ensuring
• Answer a wide variety of enquiries from colleagues and prospective colleagues, both in person, over the telephone and via e-mail, responding with the appropriate correspondence.
• Manage all office administration responsibilities, including incoming and outgoing mail, and filing, ensuring a smooth paper flow and maintaining the order and cleanliness of the office.
• Assisting with receiving and managing incoming resumes and applications through the INES system and via e-mail.
• Completion of all letters and offers of employment as requested.
• Maintain confidential filling system for employee files, correspondence, policies, standards, regulations and employment applications.
• Use HR system to record all data and ensure information is up to date.
• Assist with the co-ordination and follow up of employee relation activities, including General Staff Meetings and seasonal staff events.
• Timely completion of all reference requests required for incoming employees and termination documentation for exiting colleagues.
• Assist in the completion of annual HR audit items and maintenance of the same in your area of responsibility.
• Reply to guest’s feedback in a professional way via guest’s satisfaction platforms.
• Support the Conference Department in typing function sheet.
• Supporting the social events organised for the hotel team.

Your experience and skills include:

• The ability to manage workloads to meet daily and weekly deadlines
• A keen eye for detail 
• Excellent verbal and written communication skills in English
• Previous experience in a similar role is preferred

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/