Hotel Team Member - Full Time
AccorEdinburghUpdate time: October 30,2021
Job Description
Job Description
Work Experience
Benefits
- Provide a friendly and personalised welcome for our guests
- Offer an attentive and personalised service
- Convey the image of the brand and the hotel
- You will have the ability to multi-task and have a proactive personality in this busy hands on role
- Provide guests with a single point of contact throughout their stay
- Be ready to assist at any stage of the guests stay, from welcome to farewell
- Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner
- Promoting company’s ALL loyalty programme
- Prepare all the documents required for the day
- Bar and Restaurant service
Work Experience
- Good interpersonal skills, guest oriented and service minded
- Flexible with working hours is essential
- Positive with a can-do attitude
- Good presentation and confident speaking skills
- Good listening skills and ability to anticipate
- Well organised
- Team Spirit
- Innovative
- Sales oriented
Benefits
- Attractive Bonus Scheme
- Free meals on duty and uniforms provided
- Accor Accommodation & F&B Discount at any Accor Hotel Worldwide
- Accor Friends and Family Rates
- Accor Development Program
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