Hi,
We are looking for people who wants to go Anhui in China to do Guest relation officer position.

Job Description：
1. Lead the guest to the relevant service area (like western restaurant, front desk etc.);
2. Answer the guests’ inquires and provide necessary assistance and service to the guests;
3. Pay close attention to the guests, communicate with them, enquiry them about the impression to the hotels in the Lobby area and give a feedback to the management officers about the guests’ suggestions and advices;
4. Take part in the works of the front office and the guidance of the working procedures;
5. Help the colleagues in front desk solving the problems in finance, like claiming indemnity etc;
6. Maintain the sequence in the lobby area and maintain the safety of guest and his property;
7. Examine the reception work of VIP, and assist the general manager finishing the reception of important guest;
8. Record the important things happened during duty time completely, and finish connection work.
9. Communicate and coordinate the problem between each department about the guest service.

Additional Information:
1. Starting date: November 2015, ongoing
2. Duration of trainee ship: 6-12 months
3. Salary: 4000 - 6000 RMB a month
Full accommodation and meal plan provided.

Requirements:
1. Fluent in English, basic Mandarin is a major plus.
2. Excellent customer service skills, previous working experience are a major plus.
3. Friendly and professional demeanour towards colleagues and guests.
4. Positive, consistently hospitable attitude whilst in and outside hotel property.
5. Undergraduate degree or current student.

Thank you