Responsibilities:

• Provide quality customer services and handle customer inquiries via different channels
• Handle inbound calls of the Customer Services Hotline and follow up with ongoing cases
• Deal with customers' complaints when necessary
• Transfer customers' calls to other relevant departments

Requirements:

• Form 5 or above
• Prior hotline service experience in any industry, with strong service mindset
• Outgoing personality and good problem solving skills

Interested applicants please send your resume to "APPLY NOW or contact Zoe Ma 6331 9760 / 3702 3826 to proceed application