JOB DESCRIPTION

• The Housekeeping Attendant's primary responsibility is the daily coordination of the Housekeeping operations
• Is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up
• Work closely with all departments within the Rooms Division, communicating day to day updates and changes
• Must drive the department to help achieve Key Performance Indicators and goals and targets set by the management:
  • Guest Satisfaction – Voice of the Guest (VOG)
  • Brand Compliance – Leading Quality Assurance (LQA)

WORK EXPERIENCE

• Degree or Diploma in Hospitality Management
• Working knowledge of relevant software (Property Manager, Outlook, Word, Excel.
• Minimum one (1) year of work experience as a coordinator or administrative assistant in Housekeeping Department; an operational knowledge and proficiency in Property Manager (Opera); training experience preferred

BENEFITS

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.