Houseperson

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

Hotel Overview

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

To learn more about our lifestyle and location visit our website: www.lakelouisejobs.com

What’s in it for you:

• Subsidized staff accommodation provided on-site
• Access to our Lifestyles Program activities
• One duty meal per working day in our newly renovated staff cafeteria
• Competitive extended benefits package including medical, vision, and dental for fulltime, permanent status
• Comprehensive wellness platform (LifeWorks)
• Employee benefit card offering discounted hotel and food & beverage rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

• Consistently offer professional, friendly and engaging service 
• Prioritize and respond to guest requests in a timely manner
• Assist Room Attendants to ensure guest rooms are prepared efficiently 
• Daily cleaning and maintenance of Housekeeping storage areas
• Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
• Comply with all department policies, procedures, and service standards 
• Follow and proactively promote all health and safety policies and initiatives
• Other reasonable duties as assigned

Your experience and skills include:

• Previous experience in a similar environment will be an asset
• Must possess outstanding guest service skills, including professional verbal communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable, demonstrating initiative as required
• Proven ability to work well under pressure in a fast-paced, team-based environment
• Ability to meet the physical requirements of the role, including:
• Constant standing and walking throughout shift
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and rampst

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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