World Class Hotels & French Elegance Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “art de vivre”. Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence

Housekeeping Manager

Housekeeping is the heart of the hotel! As a Housekeeping Manager, you will lead your team to take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space.  The Housekeeping Manager plays an important part in creating memorable experiences for our guests and ambassadors.

What is in it for you:

• Competitive salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:   

• Overseeing day-to-day operations of the Housekeeping department to ensure that facility and guestrooms are clean and orderly while following hotel standards
• Ensure that staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.
• Ensures that projects/department milestones/goals are met and within budget.
• Consistently offer professional, friendly and engaging service
• Organize the team to ensure all guest rooms, public areas and heart of the house areas are maintained; ensuring that the highest standard of cleanliness is met 
• Monitor labor costs while ensuring effective scheduling and department productivity
• Assist with preventative maintenance programs while working with the Director of Engineering
• Address guest concerns and react quickly; logging and notifying proper departments as required
• Manage the departmental budget in a fiscally responsible manner
• Ensure effective communication, including coaching and performance management 
• Attend regularly scheduled departmental meetings
• Follow departmental policies and procedures 
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Two to Four years supervisory role in Housekeeping, or related area, experience in a luxury Hotel setting an asset
• Computer knowledge, particularly POS (Opera) and Microsoft Office an asset
• Hands on management style with ability to prioritize and lead through example
• Strong organizational skills
• Excellent interpersonal skills, with great communication ability
• Must be available to work afternoon/evening shifts and weekends.

Physical Aspects of the Position (include but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, ramps

 

Visa Requirements: Must be legally authorized to work in the United States.

Your team and working environment:

• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/