First opened as Townhouses and later used as a boarding house in 1858 at No 10 Queen Square by local builder Soloman Francis. It was later re-opened with much celebration as the Francis Private Hotel in 1884

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing MGallery is choosing to live and experience Stories that Stay.

Our Mission is to provide Memorable Moments and create lasting connections to our guests. Our culture runs on pride, we are proud of our heritage and we are passionate about what we do.

This role is an excellent development opportunity for someone looking to progress their career in hospitality.

Our Package

• Competitive Salary of £11.00 per hour
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Recommend a Friend Incentive
• 2 Complimentary Free Night Stay's in the UK
• Special Hotel Rates for Luxury Hotels within the Accor Group, including Fairmont and Sofitel Hotels.
• Employer Assistance Program
• Complimentary Birthday Bonus Break
• Day off on Birthday (not and additional days holiday but wherever possible they can have their birthday off or holiday)
• Health Care Cash Plans
• Ability to make a difference through our Corporate Social Responsibility activities

The Role:

As a Room Attendant you are responsible for maintaining approximately 9 beautiful rooms per day, ensuring the highest possible standard of cleanliness, good order and ensure guest supplies are replenished. You will be the key to ensuring our guests stay is comfortable and enjoyable by creating the impression that they are the first guest to have stayed in our rooms, through immaculate preparation and servicing.

Our Ideal Candidate:

• Have great attention to detail.
• Have the ability to work in a team but also unsupervised.
• You will be an excellent team player with a positive attitude.
• Have a good command of the English language.

Reporting directly into the Head Housekeeper, you’ll have a passion for delivering memorable moments through your service, as well as developing your career with blended learning internally and externally.

Our People

We have great respect and trust in our people, we treat them like family and take care of their needs. Everyone is offered the opportunity to join an apprenticeship and develop their skills for the future, we are passionate about your learning.

Over the course of the last year, we took care of our team whilst they were unable to work. We held virtual Christmas parties and weekly calls, we did not let the global pandemic dampen our spirits!

We provided financial support to those who needed help, we provided professional support to everyone, being mindful of each other's mental health. We also held a 24 Hour Gymathon and raised money for Hospitality Action!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS