Housekeeping Rooms Inspector

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere.  We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.  Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. 

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.  Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! 

What’s in it for you:

• Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
• Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
• Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing:

• As the Housekeeping Inspector to the largest department within the hotel, you will provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members.

   

• In addition to daily quality inspections, you will exercise good judgment and a strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotel’s public and heart of house areas.

   

• Provide feedback to the team and assist in the development of your team members’ skills. Use your leadership to coach the team to successfully and seamlessly create a desirable experience for our guests!

   

• Collaborate with the managers and supervisors to assist where needed; this role may call for you to wear “many hats”, both on the floor and assisting with some office duties, and paperwork. 

   

• Monitor quality and guest satisfaction scores. Follow agreed upon department guidelines, procedures and practices that will positively impact the guest experience.

   

Your experience and skills include:

• Excellent communication, organizational and problem solving skills that allow you to lead by example.

• An ability to work under pressure while maintaining a sense of poise and professionalism.   

• A can-do, positive attitude that enables, empowers and inspires others.

• An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.

• A desire to learn and grow and a fast paced, challenging, exciting environment!

   

Your team and working environment: 

• Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes
• A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests