JOB DESCRIPTION

• The position is responsible to manage the daily operations in the Housekeeping Attendant for Raffles  and Fairmont Makati, ensuring the ultimate comfort, cleanliness, safety and standards for all guest and members as expected by Raffles & Fairmont
• He/she will act as a leader to all Housekeeping team members and assist with guest and colleague concerns
• He/she will maintain superior standards of presentation, maintenance and cleanliness in all areas of the hotel while ensuring the safety and confidentiality of all guests.
• Must drive the department to help achieve Key Performance Indicators and goals and targets set by the management:
  • Guest Satisfaction – Voice of the Guest (VOG)
  • Brand Compliance – Leading Quality Assurance (LQA)

WORK EXPERIENCE

• Degree or Diploma in Hospitality Management

• Previous PMS and customer related experience is an asset
• Minimum two (2) years of work experience as a Supervisor or similar level in Housekeeping; an operational knowledge and proficiency in Property Manager (Opera); training experience preferred.
• Fluent in English and  Filipino (verbal/written)

BENEFITS

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.