Housekeeping Supervisor
AccorKuwait cityUpdate time: October 27,2021
Job Description
DUTIES & RESPONSIBILITIES
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• To supervise and monitor the work of the room attendants and public areas attendants. |
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| • Key issuing (recorded through “IN & OUT” logging) | |
| • Supervise cleaning of guest rooms, corridors and stairwells using the cleaning checklist. | |
| • Recognize guests needs and monitor guests request on the floor. | |
| • Report 24 hrs. DND/Sleep out rooms to the H.O.D or Front office. | |
| • Ensure floor pantries are well stocked and tidy. | |
| • Monitor and request supplies/linen for all the pantries. | |
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• Perform miscellaneous job-related duties as assigned |
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| • Attend daily briefing for some instructions | |
| • Prepare room attendant report (including Room status i.e. occupied, check-out, due-out, sleep out, do not disturb rooms ) to be distributed to Room attendants at start of the duty. | |
| • Prepare cleaning checklist (all areas) to use for cleaning supervisions. | |
| • Make maintenance work request for room item in need of repair and follow up to make sure work is well completed. | |
| • Take note all the Lost & Found items to be recorded on the Logbook (detailed i.e. time, date, place, finder) | |
| • Responsible for monthly inventory. | |
| • Responsible for associates Trainings (basic, on the job, technical) | |
| • Responsible for all H.K cleaning Materials & Equipment (maintenance). | |
| • Monitor all H.K Associates performance (to be reviewed by the Asst. Exec. Housekeeper) | |
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• Participate on all departmental job training.
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