World Class Hotels & French Elegance Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence

Housekeeping Supervisor

Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey, through ensuring that comfort of the guest and attention to detail, to ensure that all areas of the hotel are flawless.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:           

• Lead and supervise the day-to-day operation of the housekeeping department to ensure cleaners standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service
• Consistently offer professional, friendly and engaging service
• Inspect rooms and common areas, including stairways and lounge areas, for cleanliness.
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Service focused personality is essential
• Previous experience in a similar leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities and the ability to lead by example

Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally authorized to work in the United States.

Your team and working environment:

• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/