Housekeeping Supervisor
AccorBrisbaneUpdate time: July 25,2022
Job Description

Nestled between Queen Street’s bustling shopping precinct, the idyllic Botanic Gardens and Queensland’s vibrant cultural centre, The Sebel Brisbane is the perfect hotel for an urban getaway. At The Sebel Brisbane our guests enjoy the perfect combination of tranquillity and convenience, along with a variety of amenities such as a heated outdoor pool, fitness centre and sauna at The Sebel Brisbane. Guests can also enjoy a meal at this Brisbane accommodation’s restaurant, The Croft House. Positioned right in the heart of the CBD, The Sebel Brisbane is the located centrally in Brisbane CBD and is a 15-minute walk to Roma Street Station.

The Sebel Brisbane is looking for a Housekeeping Supervisor to join the team on a fixed term 12-month contract. 

The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department. This is a full-time role that will require early morning starts and weekend work.

Duties

  • Check cleaned rooms to ensure they meet hotel standard
  • Train and motivate team members on a daily basis
  • Ensure room cleaning productivity is monitored and maintained
  • Room allocations for all staff on a daily basis
  • Assist with lost property requests from guests
  • Handle & resolve guest complaints
  • Liaise with other hotel departments to ensure all guest requests are met

Skills & Experience

  • Opera PMS experience highly desirable
  • Customer service experience
  • Strong verbal & written communication skills
  • Proven ability to learn & adapt quickly
  • Proven ability to work unsupervised
  • Efficient time management skills and able to juggle multiple tasks

Should you join our team, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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