The Gritti Palace, a Luxury Collection Hotel listed in several awards such as 2018 Best Hotels, 23rd in Europe, 6th in Italy, and 1st in Venice by U.S. News & World Reports’, is currently looking for a Housekeeping Supervisor.

Based in the heart of Venice, the position reports to the Executive Housekeeper and the Rooms Division Manager.

The ideal candidate is a strong connoisseur of luxury housekeeping standards focused on details and team-work.

Ambitious, confident and a professional, the Housekeeping Supervisor has several responsibilities:

• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

• Assist Housekeeping management in managing daily activities.

• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

• Document and resolve issues with discrepant rooms with the Front Desk.

• Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.

• Complete required paperwork.

• Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

• Follow all company and safety and security policies and procedures;

• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

• Ensure uniform and personal appearance are clean and professional.

• Maintain confidentiality of proprietary information; protect company assets.

• Support all co-workers and treat them with dignity and respect.

• Support team to reach common goals.

• Comply with quality assurance expectations and standards.

• Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager.

Requirements

• At least intermediate Italian and English

• Experience in housekeeping within luxury hospitality

• Passion and technical knowledge of housekeeping standards and CRM

• Ideally, knowledge of Marriott distinctive luxury standards

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.