HOUSEPERSON
Provide 5-star customer service to our owners, residents and colleagues alike. Maintains high standards of cleanliness throughout the club. This individual will attentively and promptly tend to resident requests with care and professionalism at all times.
What is in it for you:
- Be a part of a unique residential property in one of the most iconic locations in San Francisco!
- Discover career development and advancement opportunities.
- Take advantage of exciting company travel benefits.
What you will be doing:
- Ability to work a flexible schedule based on club occupancy and need. Ability to work weekends, evenings and holidays as needed.
- Practices safe working techniques and is knowledgeable of all safety and emergency procedures.
- Requires a willingness and ability to back up all departments if deemed necessary.
- Moves furniture, hangs drapes, rolls carpets, and turns mattresses.
- Cleans lobby, lounges, pantry, meeting rooms, rest rooms, corridors, elevators, stairways, offices terraces, patios, all public areas, and all colleague areas including lounge, and storage areas.
- Sweeps, scrubs, waxes, and polishes floor.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture of common areas. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets, and empties and cleans ashtrays.
- Transports trash, waste and recycling to disposal area.
- Replaces light bulbs.
- Assist owners’ and guests’ with light plumbing, washer and dryer malfunction’s, as applicable within the residences.
- Monitors inventories of housekeeping supplies and equipment.
- Prepares equipment, tools and supplies needed for resident attendants.
- Stocks closets and storage areas with necessary supplies for residences and resident attendants.
- Maintains and organizes storage areas. Stores supplies received from vendors.
- Inspects cleanliness of public areas and back of house areas.
- Delivers items requested by owners’ and guests’ to residences.
Your experience and skills include:
- Previous customer related experience an assest
- Excellent communication skills and a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting, crouching, stooping
- Occasional ascending or descending ladders, stairs and ramps
- Ability to lift and/or move up to 50 lbs or more
Your team and working environment:
- The housekeeping team is guest-facing and attempts to anticipate all guest needs and requests while providing a unique and nurturing level of service.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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