Job title: Human Resources Manager

Location: Hong Kong, S.A.R. China or Taipei, Taiwan

About RWS:

RWS Holdings plc is a unique world-leading provider of technology-enabled language, content and intellectual property services.

Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content.

Our clients include 90 of the globe’s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific and North and South America.  We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

 

Human Resources at RWS:

Human Resources enables a high-performance culture that attracts, engages, and develops colleagues, underpinned by our values, and delivered through effective and efficient HR systems, processes and programs.

 

About The Role:

This HR Manager role serves as the HR leader for two work sites within the Asia-Pacific Region: Taiwan and Hong Kong. The role reports to the APAC Regional Lead.

The HR Manager is expected to:

1. Work with the wider HR team and local business leaders to deliver high quality processes and/or solutions to business groups
2. Translate business needs & challenges into HR operational action plans and ensure full application & compliance of HR policies to all staffs and continuous improvements based on proper market best practices benchmark
3. Manage the implementation of yearly HR campaigns life cycle
4. Building up a secure and healthy working environment

 

Responsibilities:

HR (90%)

Business Partner

Work side by side with the leaders and build trust with stakeholders by demonstrating a commitment to high quality and results with Human Resource concept and theory.

• Establishes and maintains collaborative relationships cross-organizationally to ensure processes are executed effectively.
• Act as the subject matter expert on compliance and company policies and procedures, providing advice to managers
• Coach, counsel, and guide managers in managing employees with poor performance and handling misconduct cases
• Support managers in the execution and tracking of disciplinary actions according to the local laws and regulations
• Handle terminations, ensuring the right steps are taken and the right documentation is used so that the risk of labor claims is minimized
• Organize employee activaties with site leaders

Global HR Projects

Support Global HR projects to achieve strategic goals as outlined by strategy. Duties include:

• Build project plans
• Liaise with other organizations
• Set up meetings with stakeholders
• Project delivery
• Follow up on actions with action owners
• Communication liaison to Taiwan organization for various deployments occurring in country that include announcements and communications as required
• Get involved with Global RWS Employment Resources groups on topics like (Ethnicity, LGBT+, Women at RWS, Persons with Disabilities, and Culture)

 

HR Operation

• Review and update current HR local polices and documents to ensure they are in line with local labor law e.g. employment contract template, employment handbook etc.
• Set up & maintain employee personal file
• Work with finance team to ensure payroll data accuracy and payment on time
• Provides operational support and ensures efficiency and accuracy in the implementation of core HR processes such as: HR Global system, salary planning, performance management, learning and development plans & on/off-boarding etc.
• Contributes to employees having a positive on-boarding experience by helping to conduct on-boarding programs and administering the process.
• Employee time off management
• Support expatriate affair
• Issue employment letters as required
• Other tasks your manager assigned to you

Admin & Facilities (10%)

Performs a range of administrative and operational responsibilities to ensure processes and procedures are executed in a timely and accurate fashion.  Coordinates work with others as needed so that processes are carried out on time. 

• HR & Admin service provider management, ensure the services can be continuously provided with high quality, e.g. travel agency, office supply, name card etc.
• Acting as the first point of contact for internal facilities issues
• Reviewing health and safety policies and ensure they are observed.
• Maintain the condition of the office and arrange for necessary repairs.

 

Requirements:

• University degree or above
• Good verbal and written communication skill in English and Mandarin is required. Cantonese preferred.
• 3-5 years working experience in HR, MNC experience is preferred
• Demonstrated knowledge of employment law in supported areas
• Ability to cope well with ambiguity and change
• Sound judgment and good decision-making based on facts
• Curious, ready to challenge current practices and perspectives
• Great attention to detail
• Great sense of ownership and reliability
• Humility, flexibility, good interpersonal skills
• Flexible to travel (around 10-15%)

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

 

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.