Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

Job Contents:

• Establish process excellence methodology and tools, and implement them into daily process management
• Guide and assist X-LoS process owners to standardise process management and initiate process review, sharing and promotion.
• Assist X-LoS process transition
• Assist X-LoS process owners to set up process KPI and to evaluate process performance on a regular basis
• Regularly monitor the effectiveness of key processes and provide process owners the process performance report
• Engage in internal control and risk management design
• Design process review plan and conduct regular review to ensure whether the process is performed as required, to provide review report consisting of improvement suggestions.
• Continuously perfect the process excellence methodologies
• To drive the process re-engineering management
• To accept process optimisation demand, analyse and assist to initiate project
• To collect IT related business requirement and work with Technology Solution team
• To follow up, manage and review existing process optimisation projects; conduct project evaluation and promotion
• Establish X-LoS process coordination mechanism and continuously enable X-LoS process owner problem-solving
• Share and promote the process excellence methodology within SDC

Cultivate colleagues' sense of process excellence and build up the innovation and process excellence culture within SDC

• Organizing improvement activities effective for team members to including lean and Six Sigma, reduce 7 wastes
• Edit process documents, standard time ( STD ) set up, standardization operation, to simplify the working procedure
• Drive lean and Six Sigma BB GB improvement project

• Bachelor degree or above
• Requires a minimum of 8 years of related experience, including Process

Optimization/Lean/IE/Six Sigma etc, BPO experience will be a plus

• Experienced in EPROS,CRM,PSM,MBP, SCM, PLM, OA, etc.
• Black Belt is needed
• Advanced knowledge of related current tools and processes
• Strong in data analysis
• Team management: Have a strong interest in team management
• Have the ability to manage complex, multiple work-stream projects
• Familiar with the production emergency treatment method
• Process acumen, process design and implementation skills
• Excellent planning and organization coordination ability
• Excellent communication and organization skills
• Fluent in English

• Train, coach, and supervise staff
• Keep up to date with local and national business and economic issues
• Continue to develop internal relationships and your PwC brand

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date