Career Category

Job Description

Amgen is seeking a DTI: Organizational Effectiveness (OE) Manager focused on training compliance and management for the Digital, Technology and Innovation (DTI), Global Business Solutions (GBS) and Finance functional areas. This role is part of the Organizational Effectiveness (OE) team which is responsible for overseeing learning and performance, talent development, communications, and organizational change management for DTI.  The ideal candidate for this role will be an evangelist for learning and performance with a high emotional IQ and a thirst for executing programs that support staff talent and learning. They are a skilled problem solver who seeks to understand and then offers directions and solutions to problems. 

People are at the heart of what we do, and the OE team works to enable the Digital, Technology and Innovation (DTI) function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the DTI organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project.  

Key Responsibilities: 

• Overseeing the training administration processes
• Oversees functional training compliance and audit responses
• Transitioning training requirements for system access provisioning into standard models Overseeing training compliance for DTI roles.
• Primary lead for the DTI Learning Operations team
• Owns and maintains training management and administration procedures
• Ensures maintenance of OE team’s technical assets
• Drives continual improvement and technical innovation to meet OE objectives
• Conducts performance analysis on DTI roles
• Expands data analysis and reporting capabilities to enable robust effectiveness measurements
• Promotes and enables standardization of system access provisioning across the company
• Ensures Learning Operations team provides operational support for OE Leadership
• Executes special OE and client-facing projects
• Reviews and advises on learning solutions in alignment with strategic Global Learning & Performance direction

Basic Qualifications: 

Doctorate degree 

OR 

Master’s degree and 4 years of Learning, Talent Development, and Compliance experience 

OR 

Bachelor’s degree and 6 years of Learning, Talent Development, and Compliance experience 

OR 

Associate’s degree and 8 years of Learning, Talent Development, and Compliance experience 

OR 

High school diploma / GED and 10 years of Learning, Talent Development, and Compliance experience 

• 3+ years of learning, performance, and talent development experience  
• 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans
• High emotional IQ 
• Demonstrated Program Management Skills 
• Skilled problem solver who seeks to understand and then offers directions and solutions to problems 
• Excellent oral and presentation skills; ability to negotiate, influence and persuade 
• Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel  
• Ability to work in a team environment where collaboration is the cornerstone of daily work   

Preferred Qualifications: 

• Experience developing actionable and targeted project plans 
• Excellent interpersonal skills; enthusiastic, team player and self-starter; serious commitment to hard work and excellence 
• Possesses a natural curiosity for delivering innovative, state-of-the-art people focused strategies (talent and learning) that drive targeted and high-impact results 
• Experience working on agile teams  
• Able to work on multiple projects simultaneously 
• Willingness to handle ambiguous and rapidly changing priorities 
• Professionally excels at interaction with all levels of management, staff and vendors 

Additional Skills and Competencies: 

• Understands how to analyze output and measure factors of success  
• Ability to create and edit modern SharePoint pages with ease
• Excellent understanding of social media dynamics
• Understands how to use data and analytics to develop new and revealing insights  
• Ability to work in a cross-functional matrixed environment 

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. 

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. 

Amgen is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status