Career Category
Corporate ServicesJob Description
Responsibilities
Amgen is seeking an Digital, Technology & Innovation, Organizational Effectiveness (DTI OE) Senior Manger focused on organizational change management, communications and learning and performance. The ideal candidate for this role will be a strong leader with more than five years of related work experience.
People are at the heart of what we do, and the DTI OE team works to enable the Information Systems (IS) function so that its people are positioned to learn, grow, and improve. The DTI OE team drives growth and promotes change and continual learning across the DTI organization using people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across Amgen. With experienced change practitioners, communications specialists and learning professionals, the DTI OE team works together to bring the right solutions to each project.
The DTI OE Senior Manager will develop and lead organizational change management, communications and learning strategies and processes that increase individual and organizational engagement to achieve Amgen’s business objectives within IS and for the company. The OE Senior Manager will lead projects and provide consulting advice to product teams to ensure their programs have the necessary components for staff to successfully adopt new processes and systems. This role will also be responsible for managing a portfolio of consulting projects and programs to ensure adoption of project goals and objectives.
Key Responsibilities:
Works with the Director DTI Communications & Change Management, to develop change management strategies and be an advocate for change management throughout the IS Organization.
Works with multiple IS product teams to identify change management needs and develop organizational change management and engagement plans
Conduct change impact assessments and stakeholder analysis
Create strategic communications plans and compelling communication materials
Develops and executes internal communications designed to inform and engage Amgen staff on new technologies
Works in partnership with internal and enterprise communications teams to ensure an integrated approach on delivery of priority communications initiatives
Lead staff members as they provide change management & communication support to key stakeholders
Define and measure success metrics and monitor change progress
Drives continual improvement and technical innovation to meet OE and DTI objectives
Basic Qualifications:
Doctorate degree
OR
Master’s degree and 3 years of Change Management and Communications experience
OR
Bachelor’s degree and 5 years of Change Management and Communications experience
OR
Associate’s degree and 10 years of Change Management and Communications experience
OR
High school diploma / GED and 12 years of Change Management and Communications experience
Preferred Qualifications:
Possesses a natural curiosity for innovative, people-focused strategies that drive targeted and high-impact results
Subject Matter Expertise in Organizational Change Management practices
Subject Matter Expertise in writing clear and compelling communication materials for a variety of purposes and audiences
Experience guiding and advising staff on project execution
Experience working with leaders and teams with technical backgrounds to design people-focused organizational change management, communications, learning, and talent programs to drive business results
Has strong oral and presentation skills; with an ability to negotiate, influence and persuade
Understands an agile mindset and has experience working on teams using agile methodologies
Ability to handle ambiguity and rapidly changing requirements
Is an enthusiastic team player and self-starter with a serious commitment to hard work and excellence
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