Job Responsibility:
? PC, server, network device, video conference and other IT device maintenance. Regular IT support
? PC inventory, license, user account management
? Support the above work for other places in China (Shanghai, Beijing lab, Guangzhou lab, Gardner Shanghai)
? Network, VPN and leasing line maintenance
? Support local IT project (e.g. Tong ling plant extension & coordinate SAP task)
? Closely work with BYK Shanghai IT team, China regional IT & global IT.
? Collaborate with Finance, business and process team to optimize existing systems(Local ERP & Future SAP).
? After SAP go-live: ServiceDesk system SAP open ticket follow (Incident & Change request)
? After SAP go-live: Weekly meeting with HQ and local SAP outsourcing support team Syntax
? After SAP go-live: Weekly open issue review between local user and SAP outsourcing support team
Required capabilities (skills, experience, competencies):
? 2 ~ 3 years’ experience in application support, development or project experience in SAP will be a plus
? Knowledge in manufacturing area will be a plus
? Experience in Pharmaceutical/Chemical industry will be a plus
? Ability to work well in diverse, multinational teams and proven ability to influence others to achieve positive outcomes
? Strong communication skills, strong sense of responsibility, spirit of enterprise, and team spirit
? Education/Degree Requirement: Bachelor degree or above
? Major: Computer Science & Engineering
? Language skills & proficiency: Fluent English communication ability
职能类别:系统工程师技术支持/维护工程师
关键字:IT工程师技术支持
上班地址:安徽省铜陵市经济技术开发区
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