JOB MISSION
Help IT department to provide sufficient IT supporting for office and all stores. Be responsible basic installation and office applications supporting. Fix the first level of IT issue and provide related information for further solution.

帮助IT部门为办公室和商店提供IT支持；负责基本的办公软件安装和应用支持；初步解决IT问题并提供进一步的解决方案。


MAIN RESPONSIBILITIES

• Install hardware and software for end users, including MS windows and MS office,etc

• Setting and maintaining common operating systems and application software of the company

• Provide IT support for end users, Dealing with issues or failures of employees’ computers as well as other IT equipment.

Including Network, MS office, printer, projector, copy machine, video conference, telephone system, mobile phone, etc;

• Apply and maintain user account for stores and office request.

• Record and report IT issues, provide related information to find new solution;

• Provide basic IT support for stores with remote desktop or onsite service.

• 硬件和软件用户终端的安装，包括MS windows和MS office等；

• 设置和维护公司常用的操作系统和应用软件；

• 为终端用户提供支持，处理员工电脑以及其他IT设备的问题或故障，包括网络、MS office、打印机、投影仪、复印机、视频会议、电话系统、手机等;

• 应用和维护用户帐户的存储和办公室请求；

• 记录并报告问题，提供相关信息寻找新的解决方案;

• 为有远程桌面或onsite服务的商店提供基本的IT支持。

PROFESSIONAL REQUIREMENTS

• University/college education preferred.Major in computer electronics, communications, information management science.

• Familiar with operating system management of Windows, and Windows domain management .

• Understand local network and basic skills in network and computer maintenance

• Proficient in MS Windows applications and MS office

• Good skills in written English.

• Good interpersonal skills

• 本科优先。主修计算机电子，通信，信息管理科学。

• 熟悉Windows操作系统管理和Windows域管理。

• 了解当地的网络和基本的网络和计算机维护技能

• 精通MS Windows应用程序和MS office

• 良好的书面英语技能

• 较好的人际交往能力

工作地点：
上海南京西路1717号会德丰国际广场