OVERALL PURPOSE OF ROLE

The IT Application Support will be the business IT interface, responsible for application level 2 support, ticket handling, application change management and assisting Product Line Owner and Project Manager to deliver projects.

Responsibilities include:

• Application Level 2 support
• Application daily operation/maintenance/user access management/system configuration/SOX & security monitoring
• Manage change management and work with both internal business and third party vendor to deliver the change
• Support Product Line Owner and Project Manager on project delivery

Requirement:

• 5 years working experience in application support/business analysis
• Working experience in Global company is preferred
• Good English communication
• Application experience in CRM, Web site, Mobile APP and Digital solutions
  

上班地址：黄浦区