Career Category
Information SystemsJob Description
HOW MIGHT YOU DEFY IMAGINATION?
The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Information Systems, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities. Our ACCP offices will be temporarily located at the Maleo – Saldanha, Av. da República 18, 1050-191 Lisbon, while we work toward finding a permanent office in the vibrant city centre of Lisbon.
If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
IT Business Analyst (Senior Associate)
LIVE
What you will do
You will be joining our Global Medical Outside US – Digital, Technology & Innovation (DTI) team. This new team, focusing on the ELMAC and JAPAC Regions (including Europe, Latin America, Canada, Africa, Japan, Australia, China), is responsible for supporting the business on the various Medical systems. The role of DTI Business Analyst acts as a thought partner and technical leader for the Medical business community. You will be responsible for understanding the business needs, designing a technical solution together with the rest of the DevOps teams you will be involved with. Using agile methodology, new functionalities and applications are designed and developed. The DTI Business Analyst will also lead new feature development, overall system improvements, support analysis, testing and validation of the solution as well as support steady-state operations within the application portfolio.
In this role as an DTI Business Analyst, you will be engaged in the stand-ups & regular sprint planning and execution to deliver features, improvement, testing, validation & data integration to benefit our business users. As the DTI Business Analyst focusing on our Medical systems, you will support the platforms that enable our ability to provide services to our Medical Teams and Healthcare Professionals. With your Business Analyst skills, you will be the Technical Lead on products and projects, managing various teams and resources as well as being hands on in the creation and maintenance system interface diagrams, functional designs and technical specifications. Deliver and manage end-to-end solution testing. Do you have a passion for our mission to serve patients and for innovative technological solutions? This is the perfect opportunity to combine both
WIN
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. Preferably we are looking for someone specialized in Veeva, Salesforce.com, and MuleSoft, with experience in the pharmaceutical industry. Knowledge of JavaScript/Visualforce/Apex/LWC, and cloud-based solutions such as the AWS tool stack is a plus. Since you will be working in a diverse and dynamic environment, excellent communication skills (in English) are mandatory.
The DTI Business Analyst / DTI Engineer professional we seek is a superb communicator with these qualifications:
Bachelor level education, Business Information Systems / Information Systems / Computer Science or related field
At least 3-5 years of experience in a Business Analyst role in preferably the pharmaceutical industry - Medical is a plus
Excellent communication skills (English)
Experience with at least one of Veeva, Salesforce.com, MuleSoft, AWS, Tableau, Sitecore, Sharepoint.
Proven project and program leadership skills
Proven analytical, data-driven problem-solving skills
Proven excellence in interpersonal skills, multitasking, persuasion, negotiation of critical issues, a strong attention to detail, and understanding of business complexity
Experience with Agile development practices
Experience working on a Global, International and/or multi-country level
Experience working with offshore vendors and development teams
Experience in working on GxP systems and products
Affinity to work in a DevOps environment and Agile mind set
Ability to work independently and/or in a team environment, effectively interacting with others
Ability to meet deadlines and schedules and be accountable
Mindset of end-to-end delivery and ownership
Willingness to learn new technologies
Technical knowledge:
Platforms (at least one): Veeva, Salesforce.com, MuleSoft, Tableau, AWS (or similar cloud-based platforms)
Code Development: SQL/Python/JavaScript/Visualforce/Apex/LWC
THRIVE
What you can expect of us
As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
Vast opportunities to learn, develop, and move up and across our global organization.
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
Flexible work arrangements.
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