Responsibilities:
As part of our Business Analysis team, and as a senior business analyst for Taiwan transformation program, fulfill
responsibilities inclusive of, and not limited to below
- Elicit detailed requirements from impacted business and control teams, for processes under
transformation. Translate the requirement insights as user stories with well-defined acceptance
criteria
- Ensure cross functional analysis is carried out while define and grooming phase, by tapping into
collective knowledge of BA practice & other technology teams
- Contribute to establishment of design solution by sharing and validating options in context of
requirements and roadmap
- Contribute to maintaining repository of features inventory and data maps for the domain space
- Work with design and testing teams to ensure that the requirements and solutions are correctly
understood, refined as well as being translated into equivalent deliverables at each stage of
execution
- Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces
and process changes required to address capability gaps
- Generate and compile reports based on findings, including probable causes and potential solutions
to systems issues
- Provide advice and counsel related to technology or operations of the business, ensure essential
procedures are followed and contribute to defining standards
- Filter, prioritize and validate potentially complex material from multiple sources and perform other
duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular
consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical
judgment regarding personal behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.
Qualifications:
- Bachelor/Post Graduate degree
- Demonstrable analytical and quantitative skills
- 10-12 years of hands on experience in techno functional design and delivery
- At least 5 years of hands on working experience as a Business Analyst
- Demonstrable experience having led and directed teams
- A good understanding of the cards & payments industry fundamentals and ongoing payment
industry trends
Education:
- Bachelor's degree/University degree or equivalent experience
- Ability to work with remote teams across geographies and organization lines
Strong team player able to motivate team to respond to multiple demands and able to manage
changing priorities and meet challenging timelines
- Collaborative and adaptive, with good communication skills. Prior experience working in a large
Agile teams using scrum methodology is desirable
- Ability to own delivery responsibilities end to end and be accountable for driving results for the team
- Ability to formulate processes and procedures and quickly put them in to practice
- Strong interpersonal and articulation skills (spoken and written)
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