Responsibilities:

As part of our Business Analysis team, and as a senior business analyst for Taiwan transformation program, fulfill

responsibilities inclusive of, and not limited to below

• Elicit detailed requirements from impacted business and control teams, for processes under

transformation. Translate the requirement insights as user stories with well-defined acceptance

criteria

• Ensure cross functional analysis is carried out while define and grooming phase, by tapping into

collective knowledge of BA practice & other technology teams

• Contribute to establishment of design solution by sharing and validating options in context of

requirements and roadmap

• Contribute to maintaining repository of features inventory and data maps for the domain space
• Work with design and testing teams to ensure that the requirements and solutions are correctly

understood, refined as well as being translated into equivalent deliverables at each stage of

execution

• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces

and process changes required to address capability gaps

• Generate and compile reports based on findings, including probable causes and potential solutions

to systems issues

• Provide advice and counsel related to technology or operations of the business, ensure essential

procedures are followed and contribute to defining standards

• Filter, prioritize and validate potentially complex material from multiple sources and perform other

duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular

consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving

compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical

judgment regarding personal behavior, conduct and business practices, and escalating, managing

and reporting control issues with transparency.

Qualifications:

• Bachelor/Post Graduate degree
• Demonstrable analytical and quantitative skills
• 10-12 years of hands on experience in techno functional design and delivery
• At least 5 years of hands on working experience as a Business Analyst
• Demonstrable experience having led and directed teams
• A good understanding of the cards & payments industry fundamentals and ongoing payment

industry trends

Education:

• Bachelor's degree/University degree or equivalent experience

• Ability to work with remote teams across geographies and organization lines

Strong team player able to motivate team to respond to multiple demands and able to manage

changing priorities and meet challenging timelines

• Collaborative and adaptive, with good communication skills. Prior experience working in a large

Agile teams using scrum methodology is desirable

• Ability to own delivery responsibilities end to end and be accountable for driving results for the team
• Ability to formulate processes and procedures and quickly put them in to practice
• Strong interpersonal and articulation skills (spoken and written)

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