Primary Responsibilities主要职责

•    Plan, implement and coordinate the system installation within the approved schedule and budget. 
•    Provide technical assistance in supporting the PMS 
•    Assist IT-Technology Manager in planning, organizing and developing structured training of the hotel personnel. 
•    Diagnose and resolve hardware and software problems. 
•    Provide all vendors with instructions, materials and supplies necessary for effective system operation. 
•    Supervise the system logs. 
•    Operate in compliance with all local, state and government regulations. 
•    Maintain system software in operating condition. 
•    Maintain software application configuration and security files. Input changes as required. 
•    Maintain computer user manuals and documentation. Provide user manuals to departmental users as requested. 
•    Maintain logs of system activity including saves, updates and problems. Prepare summary each week and distribute to department heads. 
•    Ensure that proper backup of files and libraries are properly backed up and stored off-site. 
•    Serve as system operations trainer for hotel and assist department heads with training evaluations 
•    Assist in planning, organizing and the developing departmental training manuals. Ensure these manuals are kept updated by the departmental manager.
•    Other duties as assigned

•    按照批准了的系统安装时间表及预算，计划，执行及协调系统的安装 
•    为酒店管理系统提供技术支持 
•    协助系统经理计划，组织及发展对酒店员工的培训。 
•    诊断并解决硬件及软件的问题。 
•    对所有操作者提供使系统运作有效的必要的指导，材料及日用品。 
•    检查系统日志。 
•    按照本地，国家及政府的规定操作。 
•    维护系统软件的运作。 
•    维护软件的设置及安全档案。需要时进行更改。 
•    保留电脑使用手册及文件。在部门需要时提供。 
•    保持系统活动记录包括存盘，更新及问题记录。每周准备一份汇总表并分发至部门总监。 
•    确保档案备份都已存档并存放在别处。 
•    协调电脑的安装，移动及更改电脑硬件。这包括准备电脑房，工作区域，电力，空调，沟通，及其他与设立及使用设备有关的要求。 
•    协助计划，组织及发展部门的培训手册。确保这些手册目前均保留在部门经理手中。
•    其他分配的任务。

Knowledge and Experience知识和经验

•    Bachelor or college Degree in computer science or related discipline 
•    Excellent communication skills (spoken, written). 
•    Computer literate. 
•    Conceptual and creative ability. 
•    Microsoft Office software : Word, Excel, Power point 
•    电脑或相关专业大专或本科学历 
•    出色的沟通技巧（说，写） 
•    计算机能力 
•    有创造力 
•    了解微软的办公软件：Word, Excel, Power point 

Your team and working environment:

Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21, 2016.

成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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