Job Description:

• Monitor IT systems health status and operation to ensure the functionality and accessibility of IT system including server, telecommunication, PC and other peripherals (such as scanners, printers), and handheld units
• Perform pre-operation IT system checking, include network, WLAN, Server
• Provide daily report to IT manager on IT system health check.
• Respond to the problems raised from Help Desk for company operation sites
• Perform first level troubleshooting and desktop support services
• Coordinate with country IT, regional IT and service providers on IT project deployment and system issue troubleshooting

Requirements:

• High Diploma holder in Computer Studies, Information Services or related disciplines;
• 1-2 years relevant experience in a technical support role, experience in large corporate industry or multinational companies is preferred;
• Good understanding of network , Microsoft technologies and cloud server environments
• Strong communication and interpersonal skills and foreigner vendor liaison experience;
• A proactive problem solver with customer focused mindset
• Good command of spoken and written English and Chinese
• Willing to work on shift with including public holiday
• Working location: Cheung Sha Wan

**** Please provide your expected salary in your CV for reference *****

Interested party, please send your details resume with current and expected salary to our Human Resources Department by Clicking .

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.