Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Find out more on https://www.youtube.com/watch?v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? As an IT Functional Analyst, you will evaluate, design and implement Salesforce solutions based on business processes and desired capabilities. You will work closely with Business Process Owners, Developers and Salesforce End users, collaborate across technical resources supporting other Eaton applications with integrations to Salesforce. The projects could consist of Salesforce Field Service, Customer Relationship Management or Partner Relationship Management. Your key deliverables : Participates in implementation/enhancement projects for Salesforce using agile methodologies Partners with process owners and business users on requirements & processes Plays a key role in the entire project lifecycle from requirements to go-live Gathers and documents user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios Provides knowledge, guidance and industry best practices towards solution design on the Salesforce platform Works with architects and developers to transform requirements into Salesforce features Participates in unit testing and system integration testing to validate development meets business requirements Prepares for user acceptance testing by writing test scripts and organizing test data for end users Leads user acceptance testing events including managing bugs and enhancements resulting from the testing Coordinates between development team and end users for bug retesting and resolution Prepares and provides demos as required to business process owners and other key stakeholders. Supports Project Managers with identifying risks, issues and overall status updates. Collaborates with other IT teams across Eaton including ERP, Security, BI, Master Data Management, etc. Interacts with senior level leaders at divisional or regional level to explain complex system issues and decision points using common business language (without using IT terms and language) Provides inputs to the set-up and governance of consolidated, worldwide target processes Cultivates innovation Qualifications Required: Bachelor's degree from an accredited institution Minimum of 5 years’ relevant experience Experience with Salesforce Strong level of system expertise - gathered through numerous full-life cycle projects. Experienced knowledge of applications' technical capabilities. Problem solving, effective communication skills What Eaton offers: Competitive compensation and benefits package Contract in fast-growing global company Challenging projects in a dynamic collaborative team Great promotional opportunities – We encourage internal promotion, whenever possible Excellent working environment – safety and ethic are really important for us #LI-AW1 (Candidate applying to the vacancy will be subject of background screening. – if applicable) What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Information Technology Region: Europe, Middle East, Africa Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No