This position is set up to have one designated individual responsible for the overall IT supporting(Helpdesk, network, equipment) in specific region (East, South East and other) and tier 1 support for all internal application system to the regional users.

本职位需要负责ASC特定区域（东区，东南区及其他）的IT支持（桌面端，网络和其他设备等），以及为相应区域用户提供所有内部应用系统的第一线支援。


Main Responsibilities （Listed below but not limited to）主要职责（以下但不限于）

IT Support & Education

Help desk & trouble shooting requirements,(including: Operation system/email client/ internal web site/Outlook/Applications and etc)

桌面端支持及故障排除需求(包括:操作系统/电子邮件客户端/内部网站/Outlook/应用程序及其他) ·

Backup data for workstations (email and files)

工作站备份资料(电邮及文件等)

Remote support and/or on-site support (远程或者现场支持)

Office network

Internal network management (intranet/internet/VPN)

内部网络管理（内网/互联网/虚拟专用网络） ·

Email System maintenance

电邮系统维护 ·

Antivirus maintenance as well as IT security

反病毒程序以及信息技术安全维护 ··

Office equipments

Hardware and software installation and upgrade.

硬件和软件的安装和升级。 ·

Responsible for the software management and to ensure only approved software are installed in all the desktop and laptops

负责软件管理，确保所有台式机和笔记本电脑只安装经过批准的软件 ·

Up-keep of Clock In & Out system

维护上下班打卡系统 ·

Multi-task Printer, Fax machine maintenance and communicating with supplier.

打印机，传真机维护，与供应商沟通。 ·

Ensure all the office facilities are used only for business purpose, and conduct regular check up to clear up forbidden software/program on Company computers including laptop computer.

确保所有办公设施仅用于商业用途，定期检查公司电脑，包括笔记本电脑上的禁用软件/程序。 ·

Provide tier 1 support for ASC internal application system (Oracle JDE, CRM, BIEE)

为ASC内部应用系统(Oracle JDE, CRM, BIEE)提供第一支持 ·


Education: Bachelor degree or above

学历:大专及以上学历

Language: Good Chinese communication skills

语言: 良好的中文沟通技巧


Experience:

Working experience with system maintain (Email, Windows) and helpdesk is preferred
有系统维护(电子邮件，Windows )和桌面终端的工作经验优先

Familiar network on WAN, LAN and wireless, CCNA or CCNP is preferred

熟悉广域网，局域网和无线网络，CCNA或CCNP优先

※ 接受应届毕业生