Key Responsibilities:

• Providing first-line technical support by assisting user with hardware and software problems via phone and email 
• Maintain daily performance of computer systems
• Reporting customer feedback and potential product requests
• Shift duties are required

Requirements:

• Diploma holder in Information services or related disciplines
• 1 year experience in technical support
• Knowledge in Windows-based computing platform, MS applications
• Good command of written and spoken English
• Basic knowledge of IS infrastructure including data network, application, systems and operational support preferable

Successful applicants will enjoy the following:

• Roster based on a 5-day working week with flexible shift patterns
• Double pay and discretionary bonus (around 1-1.3 month)
• Fixed monthly shift allowance
• Comprehensive Insurance Scheme and Medical Coverage  
• Staff and family concessional benefits

Interested parties please click "APPLY NOW" or contact Zoe Ma 6331 9760 / 3702 3826 to proceed application, only shortlisted candidates will be contacted.