Job Responsibilities:

• Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
• Troubleshoot the hardware and software in PCs, networking equipment
• First-tier network support and troubleshooting, such as switch port re-configuration on network equipment
• Responsible for IT projects such as office relocation and system upgrade and migration
• Set up video conferencing for VIP users when required
• Manage end user request on the ticket management system
• Keep track of hardware inventory and hardware rental tracking
• Coordinate with departments and provide training for end users

Requirements:

• Higher Diploma or above in Computer or related discipline
• 1-2 years relevant working experience in Helpdesk / Internal Support
• Holder of CCNA is an advantage
• Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Understanding of network and server side infrastructure
• Good command of written and spoken English & Chinese

Benefits:
Bank holiday, Education allowance, Five-day work week, Flexible working hours, Life insurance, Medical plan, Overtime pay, Attendance bonus.

職位性質: 全職
發布日期: 2019-04-04
學歷要求:
招聘人數: -
工作地點: 未指定

聯繫方式

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with present and expected salary by clicking hr@it-ec.hk . * Personal information collected will be used for recruitment purpose only