1. Excellent Client management experience

2. Strong People management skills

3. Strong data analysis capability

4. Good English for written and spoken

5. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision

6. Excellent Analytical, coordination and communication and technical skills are essential.

7. Prior experience in leading an IT Service Desk project

8. Familiarity of ITIL on IT Service Desk projects.

9. Excellent Quality of Delivery, People On boarding and Management, Mentoring and Leadership skills

10. Ability to recognize and articulate complex problems related to the project / segment of the project or function.

11. Ability to recognize difficulties with and, if required, challenge the validity of given procedures and processes with a view toward enhancement or improvement

12. Ability to analyze problems and create solutions involving finance, scheduling, technology, methodology, tools and solution components

上班地址：汇贤园1号

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问：www.cognizant.com了解更多有关高知特（Cognizant）的数字服务。