Job Purpose:

To perform routine and non-routine tasks related to the installation, repair, maintenance, training, support and disposal of client computer, printer and peripheral hardware and software, and network cabling system.

Duties:

• Maintain client computer, printer and peripheral systems.
• Install and implement hardware and software updates and enhancements.
• Report and log all requests for IT services.
• Analyze client’s hardware and software problems and offer solutions.
• Work closely with other IT staff to encourage the productive use of the system’s capabilities.
• Ensure that YCIS IT inventory list is up to date, assist with annual inventory update.
• Monitor client’s use of IT hardware and peripherals and report abuse or misuse on any part of the users.
• Any other duties as assigned by Head of IT.

Skills/qualifications:

• Bachelor Degree in Information Technology/Computer Science.
• 3-5 years of experience in Corporate IT setting.
• Comprehensive understanding of computer hardware and software.
• Strong interpersonal skills and communication skills, fluency in conversational English is a must.
• Strong customer focus, a willing team player and a self-starter.
• Analytical, good in finding solutions for clients.

上班地址：花木路1817号