IT维护技术员IT Support Technician
泰佛声学技术咨询有限公司WuhanUpdate time: June 5,2019
Job Description
Job duties:
- Manage the IT Support & Infrastructure of Trecang plant and L1 support to Data Centar;
- Ensure the level 1 support on MES (Manufacturing Execution Systems) in Wuhan;
- Ensure the alignement of the IT Infrastructures and MES usage with IT Group policy;
Global infrastructure & desktop support :
- Ensure the IT technical support of Users by him
- Manage the IT local sub-contractors and follow up on SLA
- Manage provisioning/deprovisionning of devices (PC, Printer, Phones, …)
- Participate in the IT setup of new building, new plant, or plant reorganisation.
- Manage IT compture park of Treves CZ
- Define & follow-up on action plan to maintain a high level of IT serviceability
- Respect of IT security procedure and rules according to Group security Policy
- Report any deviation about IT security
M.E.S Support :
- Provide the level 1 support on M.E.S system.
- Coordinate localy with maintenance team all interfaces between MES and Machines
- Ensure good coordination with M.E.S level 2 support in France
- Perform Non Regression testing when upgrade.
- Participate to User Acceptance Tests with End Users of enhancements
- Gather and communicate to M.E.S central team all new requirement
Qualification Requirements:
- Degree in Computer Sciences;
- Experience on functional support on software package such as MES/ERP;
- Good English level both in oral and written.
职能类别: 技术支持/维护工程师
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联系方式
上班地址:蔡甸街汉江路1号 泰佛工业园
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