Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy. In Downstream China, our business focus on lubricants and additives.

With leading experience in product innovation, client value for more than one century, Chevron lubricants provide products and services under Chevron, Texaco, Caltex brand for over 100 countries globally.

Chevron Oronite, a subsidiary of Chevron Corporation, is a world-scale developer, manufacturer and marketer of lubricant and fuel additives and chemicals. Our product are designed to help enhance the performance and extend the life of many types of transportation and industrial equipment. The success of our global organization is driven by our 2,000 employees working in research and development, manufacturing, supply chain, and sales and marketing across 14 countries.

We believe that talents, partnerships and performance are the keys to making us a major international energy company. Chevron provides a dynamic working environment which allows our employees to perform their best.

Chevron is accepting online applications for the position of IT Infrastructure Analyst located in Ningbo , Zhejiang /China ,

Requisition ID#396976

Job Responsibilities：

Routine Support

• Provide day to day infrastructure support to users in China Manufacturing Plant, Beijing sales office and Shanghai technology center.
• Diagnose and resolve software and hardware incidents reported by users. Assist users with any logged IT related incident when called upon.
• Build, install and upgrade PCs, Servers, IP Telephones, network switches, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) in accordance with Chevron standards
• Purchases PCs and servers and deploys GIL upgrades. Purchases networking equipment and performs upgrade of local area network. Maintains and upgrades telecommunication equipment.
• Perform information technology (IT) system administration tasks, monitor and maintain IT system performance for PCs, Servers, Printers and network equipment in the business network including the computer room hosting the equipment.
• Troubleshoot PC, server, printer and network incidents and provide analysis and follow-up support. Escalate complex issues to appropriate support teams for resolutions.
• Record, update and document requests using Remedy, Chevron’s IT service desk system.
• Ensures high availability for network, telephone, systems and data to support plant manufacturing operations.
  

Job Requirements:

• Bachelor's degree required in MIS or Computer Science.
• 5+ years of IT infrastructure hardware and software maintenance, configuration, testing, and procedure documentation experience including 2+ years of desktop support
• 3+ years of working experience in a multinational manufacturing company
• Experience with TCP/IP networks, IP Addressing, and Ethernet technology in Cisco-based switched and routed environments.
• Experience managing Microsoft Windows server and PC operating systems in an enterprise environment.
• Experience using, deploying and supporting Microsoft Office products (i.e. Word, Excel, PowerPoint, etc.)
• Knowledge of ITIL and experience in using Remedy, IT service desk system
• Good oral and written communication in English and Chinese