We believe that technology provides the solutions for the greatest challenges of our time. Technology is made by people –it's up to us to lead the change and create impact. This is how we give innovation a meaning. This is technology with purpose. We are curious minds, ground breakers and innovation drivers. And we are human enthusiasts with diverse backgrounds, skills, interests and needs, united in a unique mission to create a better tomorrow (for society). Do you have the courage to think beyond the possible? Do you want to be empowered to create solutions that have an impact on daily life? Siemens is your place to thrive. At Siemens you will find the trust and freedom to excel. Let’s grow together, to improve how people live, work, make and move. Because creating a world that we are proud to hand to the next generation is more than a job –it’s the opportunity of a lifetime. Create a better tomorrow with us. Your Challenge · Main point of contact to the IT Partners for Locally run IT services · Ensure high customer satisfaction for Locally run IT services · Oversee and support implementation of Global IT Infrastructure projects in Greece · Support Business Administration for budgeting and forecasting of IT Infrastructure related costs · Cooperate with Regional Company Italy to keep IT Infrastructure services and projects aligned · Implement business requests by liaising with Global IT Service Delivery Teams · Assist in reactive IT Infrastructure needs within Siemens Greece · Create a high-level dashboard to report on Locally run IT services (example: Device as a Service) · Vendor Management: Continuously improve supplier relationship to ensure high service quality · Promote and increase the adoption of innovative IT services (e.g. ΜR XP) within Siemens Greece · Establish data analytics from service providers to improve IT service maturity · Manage accurate internal stock levels of Siemens IT end-user Hardware · Create monthly cost allocations report for the IT financial controller · Process local vendor invoices payments in a timely manner What you need to bring with you · 2-4 years of professional work experience in an Information Technology environment is preferred · Relevant experience or a Degree in Computer Science or related field is preferred · Working knowledge and understanding of IT Service Management (ITIL Processes) including Vendor Management, Project Management, Asset management · Excellent knowledge of Office 365 applications (especially Microsoft Excel) · Proactively own and drive topics and have strong IT affinity · Strong communication, presentation, collaboration, and conflict resolution skills are required · Willingness to learn and understand (especially new IT Service / Technology) · IT Customer Support experience is preferred · ITIL certification is a strong asset · Growth Mindset: Desire to continuous learning, comfortable with ambiguity, willingness to unlearn and relearn Why you’ll love working for Siemens! · Health and life insurance for you and your family · Group Pension Plan – with significant employee participation - with one of the top providers of the market · Multinational environment with opportunities for personal and professional growth · A friendly, inclusive and dynamic environment where curiosity is highly appreciated · Performance-based annual bonus · Opportunities to advance your career and mentorship programs on a local and global scale · Continuous hard and soft skills training and development through global platforms · Profit sharing available Inclusion is our ambition! Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of diversity, guaranteeing equal opportunities to all qualified candidates to realize their full potential. Our recruiting team is looking forward to receiving your application until 13.06.2022. Organization: Information Technology Company: Siemens A.E., Electrotechnical Projects and Products Experience Level: Mid-level Professional Job Type: Full-time